Before You Push Through, Read This
Jordan Friesen, O.T. Reg. (MB)
Founder, Mindset Strategy
Our world moves from one pressure point to the next. Financial swings, political upheaval, wars and conflicts... The challenge may change, but the stress doesn't. And whether we like it or not, that follows us into work. It shows up in how we lead, how our teams function, and how we feel at the end of the day.
If things feel relatively calm right now, that's worth appreciating. But calm is usually temporary. And when the next wave hits (because there will be a next wave), most people are caught off guard, because nobody ever really showed them how to navigate it.
Consider this your preparation for that moment.
Pressure doesn't give you a heads up or wait for a good week. It just shows up, and suddenly everything feels harder and heavier than it did before.
In those moments, most people add to their own distress by layering on judgment. They tell themselves they should be handling it better, thinking more clearly, reacting less emotionally. They compare their response to someone else’s and assume they’re falling short.
So before we get into anything practical, let's start here: however you're reacting right now? That's your brain doing exactly what it's wired to do, not a sign of weakness.
Your Brain Is Trying to Help (Even When It Isn't)
When something feels threatening, your nervous system kicks into gear. Your heart rate goes up, your ability to think gets hazy, and your emotions are heightened. The “fight, flight, or freeze” response that would be incredibly useful if you were facing physical danger gets deployed. But what most people don't realize is that your brain can't distinguish between a threat that's right in front of you and one you're watching on a screen. Whether it's something happening in your own backyard or footage from a conflict on the other side of the world, your brain processes it the same way. Which means the news cycle alone can have your nervous system on high alert.
And when your threat response system is activated, it becomes harder to think clearly, harder to be patient, harder to keep small things small.
You'll see it in your team, too. Emails that land wrong, conversations that escalate faster than they should, and people who are normally solid suddenly seem reactive or withdrawn. But that’s just stress doing what stress does.
Pressure Hits Everyone Differently
One of the trickiest parts of leading through crises is that your team won't all be in the same place. Two people can go through the same event and come out with completely different internal experiences, depending on their history, their circumstances, what support they have at home.
Which means comparison doesn't really help anyone. Saying "others have it worse" or "it's not that bad" doesn't actually calm someone down. Instead, it usually just makes them feel more alone.
Your job is to make room for them to react how they actually do, not to make sure everyone reacts the same way.
Start With Yourself… Seriously
As the saying goes; you can't pour from an empty cup. But more practically: if you're running on adrenaline and self-criticism, it's going to show up in how you lead.
The instinct a lot of people have, especially high-performing leaders, is to push past the hard feelings and get to solutions. Skip the mess, find the fix. In practice, that often backfires. The feelings don't disappear; they just get louder in other ways.
What actually helps is simpler and less comfortable: name what you're feeling. Worry, frustration, exhaustion… whatever it is. Not to dwell on it, but to acknowledge it. That act of recognition is what starts to settle your nervous system.
Small Things That Actually Work (No, Really)
When you're in the middle of it, someone telling you to "take a breath" can feel pretty patronizing. But it's worth taking seriously anyway.
Slow, intentional breathing (specifically making your exhale longer than your inhale) sends a direct signal to your nervous system that you're safe. It's a physiological switch. Same with grounding exercises: pausing to notice what you can see, hear, or feel around you pulls your brain back into the present moment and out of the spiral of "what if" thinking that stress tends to feed.
Movement works too, and again, not in a vague wellness way, in a literal, biological way. Stress floods your body with adrenaline. A brisk walk actually metabolizes it. Yes, you’re clearing your head, but you're also giving your body somewhere to put all that activation.
These physiological resets work because they reconnect the parts of your brain that stress temporarily pulls apart.
What Your Team Actually Needs From You
The counterintuitive part is that your team doesn't need you to have all the answers. They need to feel like you're present, and like their experience makes sense to you.
That means listening more than problem-solving and validating emotions instead of correcting them. If someone is upset and you explain to them why they shouldn't be, you've lost them… even if your logic is sound.
Practically speaking, the most meaningful things you can do are often pretty simple: be flexible with deadlines where you can, be clear about expectations so people don't have to guess, and reduce unnecessary load during the hardest stretches.
What tends to undermine trust is the opposite; downplaying impact, rushing people back to "normal," or projecting your own coping style onto everyone else.
Focus on What You Can Actually Control
One of the worst parts of living through disruption and chaos is the feeling of powerlessness. And that feeling is both uncomfortable and actively makes anxiety worse. So one of the most useful things you can do is deliberately narrow your focus to what's actually in your hands.
You probably can't control the broader situation. But you can control how you respond to it. You can take concrete steps to keep your family safe, secure, and connected. You can make choices that align with your values, even when everything feels chaotic. You can be thoughtful about who you spend your time with. You can hold onto the basic routines,including sleep, food and movement, that keep you functional.
None of that sounds dramatic, but those small acts of agency add up, because agency is one of the most powerful antidotes to helplessness. You're not just waiting for things to get better. You're doing something. That matters more than it sounds.
Resilience Is a Team Sport
If there's one thread running through all of this, it's that resilience is rarely something people build alone. The research backs this up pretty clearly: what buffers people against stress, more than almost anything else, is other people. In teams and in families, the act of showing up for each other is itself part of how people get through hard things.
The intensity of our responses to conflict will lessen. It doesn't last forever, even when it feels like it might. What tends to stay with people long after the stress itself is how they were treated during it, and how they treated others.
So as you move forward: cut yourself some slack. Extend that same slack to the people around you. And when the weight gets heavier than you can carry on your own, reach out.